Your 24/7 AI Receptionist Never Miss a Call Again

Answer calls, schedule appointments, and qualify leads without human staff.

Socinza AI Receptionist is your always-on partner for delivering exceptional service and maximizing efficiency — with zero hassle. In just minutes, you’ll have a smart, reliable virtual receptionist managing calls and customer interactions seamlessly.

Uninterrupted Customer Service

Never miss an opportunity. With 24/7 availability, lightning-fast responses, and customizable tone and language, every caller feels heard, valued, and connected.

Smarter Efficiency

Automate routine tasks like call routing, appointment scheduling, and FAQs. Reduce wait times and eliminate unnecessary transfers so your team can focus on what really drives growth.

Actionable Insights

Access real-time reporting and analytics to understand customer trends, measure performance, and continuously optimize your service.

Seamless Multilingual Support

Engage customers in the language they prefer, building stronger trust and global reach..

One Platform, No Complexity

Built into the Socinza ecosystem, our AI Receptionist eliminates clunky third-party add-ons. Setup is effortless, operations are smooth, and integration with your workflow is automatic.

Experience the Future of Customer Service

Deliver seamless, human-like interactions 24/7 with AI Receptionist, the smart assistant that never misses a call.

Be available whenever your customers need you

With 24/7 call handling and true multichannel support, Socinza AI Receptionist ensures no lead or inquiry slips through the cracks. Whether by phone, WhatsApp, website chat, SMS, or email, it connects with your customers on their terms. From booking, modifying, or canceling appointments to capturing details for instant follow-ups, this smart assistant makes sure your business is always open — even after hours.

Let your team focus on growth, not busywork

Routine calls? Appointment changes? FAQ requests? Let AI handle it. Socinza AI Receptionist automates repetitive tasks, syncs all customer interactions across your CRM, and routes only qualified conversations to your team. The result: faster service for your customers and more time for your staff to focus on closing deals and scaling the business.

Customize every interaction to fit your workflow

Tailor call handling with an intuitive interface: set queues, define transfer rules, and create task flows that match your operations. Integrated with your knowledge base, the AI Receptionist delivers accurate responses, collects key details, and ensures every handoff comes with the full context — eliminating frustration for both your team and your clients.

Quick, accurate responses across every channel

Whether it’s answering FAQs, confirming appointments, or sending follow-up messages, AI Receptionist responds instantly and precisely. By combining real-time AI with your business knowledge, it reduces wait times, unnecessary transfers, and missed opportunities while ensuring customers always feel heard, helped, and valued.

“Since we implemented Socinza AI Receptionist, we haven’t missed a single patient call. Appointments are scheduled automatically, reminders go out on time, and my staff can finally focus on patient care instead of answering phones. It feels like having a full-time receptionist, without the cost.”

Dr. Laura Méndez

Clínica Dental Sonrisa Plus

“Before, we lost potential buyers because we couldn’t answer every call. Now, the AI Receptionist qualifies leads, captures their details, and even schedules viewings directly in my calendar. My conversion rate has improved dramatically — and I only talk to serious prospects.”

Carlos Romero

Propietario, Inmobiliaria Horizonte

“Running a fitness studio means constant schedule changes. Socinza AI Receptionist handles new bookings, cancellations, and reschedules flawlessly — even over WhatsApp and web chat. My clients love the 24/7 flexibility, and I love the time it saves me.”

Sophie Nguyen

Founder, GreenFit Studio

“Clients used to get frustrated waiting for someone to pick up. Now the AI Receptionist answers instantly, explains services, and even logs the reason for each call so I know exactly what customers need before I speak with them. It’s like having my own assistant that never gets tired.”

Mariano Silva

Taller Mecánico AutoPro

“We needed professional customer support without hiring a team. Socinza AI Receptionist not only answers calls but also follows up by email and SMS, ensuring we never lose momentum with leads. For a growing startup, it’s been a game-changer.”

James Walker

CEO, TechGrow Startup

AI that works instantly — no hassle, no headaches

Skip the complexity. Socinza AI Receptionist is ready to work in minutes with a setup so simple anyone can do it. As part of the Socinza platform, it fits seamlessly into your existing workflows — no clunky add-ons, no technical roadblocks. Built-in reporting shows you exactly how the AI engages with callers in real time, giving you total visibility and confidence in every interaction.

Personalized service for every customer

Every business is unique — and so are its customers. With support for 10+ languages, customizable tone, and the flexibility to match your brand’s voice, AI Receptionist makes every caller feel valued and understood. From cultural nuances to brand-specific phrasing, you can shape every interaction to reflect the personality and professionalism of your company.

Features Built for an Exceptional Customer Experience

Build call flows in minutes with our drag-and-drop Dial Plan Editor. No IT team needed — just simple, visual customization that grows with your business.

Configure Without Limits

Set clear interaction rules so your AI knows exactly how to handle each scenario — from routing to the right department to instantly answering common questions.

Smarter Conversations, Every Time

No more sticky notes or forgotten follow-ups. Customer details are logged instantly and sent to your CRM or inbox so your team can respond faster and smarter.

Every Detail Captured Automatically

With live analytics and reporting, you can watch how your AI Receptionist performs at every moment — tracking quality, spotting opportunities, and improving workflows effortlessly.

Complete Transparency in Real Time

The AI Receptionist identifies call reasons automatically, ensuring smooth handoffs and zero confusion between teams and customers.

Calls With Clarity

Centralize all your answers in one place. From product details to policies, your AI uses this knowledge base to deliver accurate, consistent responses around the clock.

A Knowledge Base That Works for You

FAQs are easy to set up and even easier for your customers to access — keeping your service fast, helpful, and frustration-free.

Instant Answers, Simplified

Give your business a personality. Choose tone, style, and language so your AI Receptionist feels less like a bot and more like a trusted part of your team.

A Voice That Sounds Like You

Don’t let another call-or customer-go unanswered

See how GoTo Connect’s AI Receptionist can transform your customer experience and streamline your workflows.

Frequently Asked Questions

What is an AI Receptionist?

An AI Receptionist is a virtual assistant powered by artificial intelligence that answers calls, replies to messages, manages appointments, and provides customer support across multiple channels 24/7 — without needing a human operator.

How can an AI Receptionist help my business grow?

By automating routine tasks like call handling, FAQs, and scheduling, your team can focus on closing deals and scaling the business. This means faster service, zero missed leads, and more revenue opportunities.

Which communication channels does it support?

Socinza AI Receptionist works across phone calls, WhatsApp, SMS, email, and website chat — making sure customers can always reach you on their preferred channel.

Can it integrate with my CRM or existing tools?

Yes. It syncs every interaction into your CRM, ensuring no lead slips through the cracks. Your team receives only qualified conversations, with full context for smoother handoffs.

Is it customizable to my brand’s tone and language?

Absolutely. Our AI Receptionist supports 10+ languages, can adapt its tone, and can be tailored to match your brand’s personality — so every customer feels valued and understood.

What makes it better than a traditional receptionist?

Unlike a human receptionist, the AI is available 24/7, never misses a call, and handles multiple channels at once. Plus, it costs less, scales instantly, and ensures consistent, accurate responses.